Sheridan Wendt

IT Manager | Information Security Manager | Data Center Operations Manager | Infrastructure Team Lead | Cloud Solutions Administrator | Sr. Network and Security Administrator | Sr. Systems Administrator
Experienced professional focused on adding business value through technology by delivering secure, scalable, and innovative technology solutions. Strong virtualization, networking, storage, and security capabilities. Built and led teams in business disciplines such as IT Infrastructure, Systems Architecture, Networking and Security, Information Security Operations and Governance, Risk Management, Legal IT Operations, and Department of Defense Intelligence Operations. Ability to transform ideas into strategies that support increases in revenue, reduction of costs, and reduction of risk.  Help create and grow highly performing teams with high levels of cohesion and outstanding morale.

Resume
Professional Achievements
  • Enabled and supported one of the largest law firms in their industry to achieve revenues of over $18M annually operating in 8 states. Reduced costs more than $98k annually.
  • Successfully led efforts to retain a $2M per month client through the implementation of Information Security policies and controls
  • Reduced costs and time associated to payroll by $12k annually and 240 hours annually
  • Built more than 80 client-facing white-label environments using MS Azure and Hyper-V
  • Enabled and supported wartime anti-piracy operations in the Indian Ocean resulting in the rescue of 13 Iranian hostages and prosecution of 15 Somalian pirates
Certifications
Education
  • Bachelor of Science Degree
    Business Technology & Entrepreneurship (2016)
  • Associate of Science Degree
    ​    Industrial Management Technology (2010)
  • Naval IT Networking School (2010)
​Awards
  • Congressional Nomination: Jeb Hensarling
  • National Defense Service Medal
  • Global War on Terrorism Medal
  • Sea Service Deployment Award
  • Battle Effectiveness Award​​
  • National Honor Society
Security Clearance
  • TS/SCI with Polygraph (2013)
    (Top Secret / Secret Compartmentalized Information)
Key Skills
​Natural technologist who understands complex technical systems and is capable of building and leading high performing teams focused on delivering business value through technology. Implementing major programs and projects that solve business problems. Creative solutions and outside-the-box thinking. Highly self-motivated. Works very well under pressure. 
Technologies
VMWare, vCenter, vSphere, ESX/ESXi, Windows HyperV, SQL, T-SQL, PostgreSQL, Cisco switches, Cisco UCS, WatchGuard, Office 365, MS Azure, Windows Server 2003/2008/2008R2/2012/2016, Active Directory, Group Policy, Windows XP/Vista/7/8/10, PowerShell, DNS, DHCP, Storage, Nimble, NAS, HP, SAN, RAID, SSH, VDI, Citrix, XenServer, XenDesktop, VoIP, SIP, NICE inContact, NICE Uptivity, VPI Call Recording, terminal services, network infrastructure, enterprise security, firewalls, DLP, IDS, IPS, VPN, BOPVN, IPSec, IKEv1, IKEv2, Kali Linux, CentOS,  Raspbian, Unix, call center operations, scripting, batch files, and automation.
Professional ​Experience     

Data Center Technology Operations Manager | 2018 - Present
JPMorgan Chase: The world's most valuable bank by market capitalization with over $2.5 Trillion in assets
Manage the day-to-day 24x7 operations team supporting the data center environment. Provide operational oversight to technology engineers. Provide resource management by ensuring proper shift coverage, enabling development and coaching for team resources. Handle escalations from the operations team and act as the primary point of contact for operations related communications to other teams and senior leaders across the firm. Provide coverage 24x7 to the Data Center environment.

Infrastructure Team Lead | 2016 - 2018
Almanac Technologies: Premier debt collection law firm in 8 states with revenue over $18M in 2017.
Reduced operational costs by more than $98k annually while increasing branch office productivity for 7 offices. Reduced staff costs by enabling the elimination of 30 previously outsourced positions and an additional 1900 inside working hours annually through business process automation. Enabled increased call center revenue through productivity, improved business insights, increased capabilities. Reduced business risk by identifying and mitigating more than 10,000 exploitable vulnerabilities. Improved client relationships by increasing information security compliance with regulations and client requirements, implementing a full-scope of next-generation enterprise security controls. Enabled business continuity by performing disaster recoveries on various systems. Increased business resiliency by adding preventative monitoring capabilities and eliminated more than 12 single-points of failure.​ Oversee all organization infrastructure and infrastructure team; hardware, virtualization, network, security and IT support staff for offices in eight (8) states across the US. Responsible for creating, coordinating, and implementing hardware and software projects. Planning and implementation of network and physical security controls and infrastructure. Automation of maintenance, logging, compliance reporting, and business intelligence reporting processes. Writing and implementing policies including; security, disaster recovery, and business continuity. Assess risks and develop policies, standards, procedures, guidelines, and baseline.

IT Manager | 2015 - 2016 (12 Month Contract)
Facelogic: World-class spa franchise with 15 locations and revenues over $5M in 2015.
Reduced cost associated to payroll system by $12k annually and reduced time spent processing payroll by 240 hours annually. Eliminated risk of fraudulent time card activities by implementing a smart and flexible time tracking system. Implemented converged systems to reduce administrative overhead. Installation and Maintenance of new on premise data center per client requirements. Provide onsite support for enterprise storage and virtualization resources. Diagnostics, troubleshooting, and testing of hardware & software for new environment. Created Policies, Standard Operating Procedures, and Training Documents. Installation & Maintenance: Win 10, Server 2012 R2, VM Ware, Dell, Cisco, Quest. Server Maintenance: ADUC, DNS, SQL, Remote Desktop.

Cloud Network Administrator | 2014 – 2015 
Njevity, Inc.: Global Tier-1 Cloud Service Provider serving clients with revenues over $3B in 2016.
Enabled increased revenue through delivery of more than 80 white-label cloud-based and virtualized environments.  Improved client relationships by delivering quality, highly available environments using virtualization technologies. Implemented domain controllers, SQL servers, DNS services, Active Directory services, terminal servers and group policies for multiple domains based on client requirements. Designed and deployed more than 100 white-label virtual environments in Hypver-V and MS Azure. Used HyperV and VMWare virtualization to meet client requirements. Installed and maintained ADUC, DNS, SQL, App Servers, Terminal Servers. Performed scripting and automation of infrastructure tasks.  

IT Operations Manager | 2009 – 2013
United States Navy: The largest and most capable navy in the world, founded in 1775.
Led teams that enabled and supported wartime anti-piracy operations in the Indian Ocean resulting in the recovery of 13 Iranian hostages and prosecution of 15 Somalian pirates. Led teams that enabled joint international operations through disaster recovery, support, and maintenance of multiple classified and unclassified shipboard communications equipment including routers, switches, servers, and endpoints. Performed project management, vulnerability management, and implemented solutions. Lead a team of 5 technicians to maintain multiple Unclassified and Secret classified networks. Project Management, vendor coordination, and requisition of software, hardware, and parts. Monitoring, maintenance, and repair of routers, switches, servers, and workstations. Lead disaster recovery initiatives, implement solutions, and improve existing processes. Deployment of updates, service packs and patches via vulnerability management processes. Worked closely with customers and executive leadership to coordinate ship-wide initiatives. Operating Systems Installation and maintenance: Win 2000, 2003, XP, Vista, 7, 8, Server 2000, Server 2003, Mac OSX, Linux, Unix​.
Volunteering 

Committee Marketing Chair  | 2018 - Present
Rocky Mountain Information Security Conference (RMISC): The RMISC is the only conference of its kind in the Rocky Mountain region. A convenient, affordable knowledge-builder for IT security, audit and compliance professionals at all levels. RMISC provides the perfect blend of education, networking and opportunities that are critical to your success in today's economy and security climate!

 Business Resume | curriculum vitae 

Experience
Investor | Commercial Real Estate | Aug 2018
Investor | Residential Real Estate | Jan 2018
  • Equity 
  • Rental income

Investor | Cryptocurrencies | Sept 2017
  • 300%+ earnings to date using ForCount
  • Capital gains income

Operator | Distribution Rights | Nov 2016
  • Exclusive distribution rights of product in specified region
  • Operating income

Investor | Holdings Company | Nov 2016
  • Equity
  • Quarterly dividend income
  • Developing automated system for distributors to receive payment, order notification, send shipment notification, and receive delivery notification

Investor | Commercial Real Estate | Sept 2016
Founder | eCommerce Business | Jan 2016
  • Built and retained profitable eCommerce websites
  • Sold in categories such as groceries, electronics, toys, outdoor and household items online
  • Utilized FBA and drop shipping for automated order fulfillment
 
Investor | Health Care Company | Nov 2015
  • Equity
  • Interest income
  • Quarterly dividend income
 
Acquisition | Day Spa | Oct 2015
  • Equity
  • Operating Income
 
Investor | Residential Real Estate - 4 Units | Jan 2015
  • Equity
  • Rental income
 
Distributor | Home Based Business | June 2012
  • Residual Commissions & Bonus Income 

Founder | Lawn Care | May 2006
  • Operating income

Education
College
  • Bachelor Degree: Business Technology (2016)
  • Associate Degree: Industrial Mgmt Technology (2010)
  • Naval IT Networking School (2010)

Skills
  • Strong leadership ability
  • Decision Making
  • Critical Thinking
  • Highly self-motivated
  • Ability to prioritize
  • Works very well under pressure
  • Excellent written and verbal communication
  • Strong team-oriented and collaborative skills